inStream Customer Care Details


781.419.6575 ·


inStream is your total loyalty solution or can enhance your existing technology and marketing programs. Combining customer and transactional data, our proprietary loyalty and targeting engine delivers rewards and personalized targeted offers, driving customer retention, repeat purchase, and sales increases up to 20% via POS, email, mobile, and social media.

How important is a loyalty program to your business?

  • It costs 5 times more to acquire new customers than to keep current ones (Forrester).
  • Returning customers spend on average 67% more than first-time customers (Bain).
  • 58% buy from stores and brands whose loyalty programs they    belong to at least once a month (DailyBreakMedia).
  • The probability of selling to an existing customer is 60-70%. The probability of selling to a new prospect is 5-20%.

Instream’s powerful technology can manage or augment your loyalty program and help drive your company to greater growth and profit.

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